Returns & Exchanges
At ALLNET, we want you to be completely satisfied with your high-performance electronics. If your purchase doesn't meet your expectations, we offer a hassle-free 30-day return policy for most hardware and accessories.
Initiate Your Request
Log into your ALLNET account and select the 'Returns' option next to your order history to generate a Return Merchandise Authorization (RMA) number.
Prepare the Package
Carefully pack the item in its original manufacturer packaging, including all cables, manuals, and protective inserts to ensure eligibility for a full refund.
Ship the Item
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location within 7 days of receiving your RMA.
Inspection and Refund
Once our technicians verify the device's condition and serial number, your refund will be processed back to your original payment method within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing